I am choked!!!

Choked

Published on March 12, 2005 By carolelee In WinCustomize Talk

When I "purchased Windowblinds" awhile back I was under the impression I had "indefinite downloads(with windowblinds)now I'm not allowed to download anymore because I'm a past customer? Why renege? Is this the right approach to keep customers? I am left to wonder what has happened to this place I used to call home?

Comments (Page 3)

carolelee

on Mar 12, 2005

JamMeister, I did not subsribe to windowblinds, I bought the software......big difference

JamMeister33

on Mar 12, 2005

Not really, you "purchased" it, but still have to pay for it every year.. I call that a subscription, not a purchase.. wouldn't you?

Lady Aarielle

on Mar 12, 2005

I reiterate: The issue is not about any membership fees or their worth...... carolelee is referring to her purchase of "WindowBlinds" and the original provisions of that purchase.

carolelee

on Mar 12, 2005

reiterate: The issue is not about any membership fees or their worth...... carolelee is referring to her purchase of "WindowBlinds" and the original provisions of that purchase.

Thank you Lady Aarielle

Lady Aarielle

on Mar 12, 2005

I believe that WindowBlinds can be purchased in CD form or directly online.

JamMeister33

on Mar 12, 2005

Okay, can you cut and paste a copy of the original provisions here?
That would certainly prove your point beyond a shadow of a doubt!

Sleeping Dragon

on Mar 12, 2005

...ok don't get mad. But even if you buy software (PSP9, photoshop, Microsoft Office) you have to buy upgrades. Is that what the additional charge is for?

Apocalypse_67

on Mar 12, 2005

Carolelee, the fastest way to deal with this issue is to either email or call Stardock support and have them explain or fix the problem.
Posting the problem here only gets you a lot of mixed feedback and at the end only the people at Stardock are the ones capable of dealing with this.

Lady Aarielle

on Mar 13, 2005

You're welcome, carolelee.

I originally bought the CD and after discovering that this was a reputable site, I puchased online.

carolelee

on Mar 13, 2005

I bought it online with the understandingunlimited downloads.....I would buy a subsciption in a heartbeat but that is notthe point

carolelee

on Mar 13, 2005

Strange bugs in here....I can't edit and I spaced my words

Lady Aarielle

on Mar 13, 2005

As Apocalypse_67 states there is no point to posting the provisions here as Stardock is the only one that can resolve this matter.

JamMeister33

on Mar 13, 2005

I'm sorry carolelee, I don't mean to upset you... you should definitely contact someone at Stardock and ask them to clear this up for you..

carolelee

on Mar 13, 2005

Jam, I not mad at you, please don't get me wrong.......as for Stardock, that is a lost cause(SORRY)they don't get back to you.....trust me! Too big for their britches, I guess

JamMeister33

on Mar 13, 2005

Try contacting Patrick Ford [pford@stardock.com] about your problem, he helped me with mine very quickly!

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