Admin....re-purchase of aquarium

Published on March 8, 2004 By carolelee In WinCustomize Talk

I really need help! Previously, when I bought WB I used my husbands visa card and now I used his mastercard an error comes up(after I submit)saying this is not the registerd card. Now it says "do not re-submit??? Donno what to do, it got me stumped

Comments

Sugaree

on Mar 08, 2004

support@stardock.com

carolelee

on Mar 08, 2004

Thanks China Cat, I already e-mailed Stardock but I was banking on someone coming up with a solution around here

Stumpy

on Mar 09, 2004

Donno what to do, it got me stumped

Did some call me.

carolelee

on Mar 09, 2004

Nakor

on Mar 09, 2004

I know you emailed sales, but for the record...

You shouldn't have to repurchase anything (per the thread title). https://www.stardock.com/support will resend the latest download links and serials to the email address you ordered under.

If you're getting an error like you describe above with another card on a new order, I'm guessing its the CVV code or the zip code or something. Sales can tell you.

carolelee

on Mar 09, 2004

Nakor, for the record......I should have put this : after re:(regarding)and not repurchase, sorry for the confusion

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